A Pawsitive Experience (Susan Ferry dba)

It’s not always easy to find good pet care and training and there’s a certain energy that u need to have. Anyone who has animals that are well trained knows that it doesn’t just happen without a lot of hard work and dedication. Susan, works tirelessly to care for her clients animals and her own. She’s dedicated to each pet she cares for and her training techniques help shape your pet to have proper manners in all situations. If your looking for someone to care for your animal while you’re away or working she will make sure your animal is safe and in an environment that’s beneficial to that animal. U may even find that your dog has picked up a few things while in her care for the betterment of there behavior. I so appreciate when people really take there time to ensure that everyone is on the same page and it’s such a bonus to come away with knowledge and information that will help u or someone else down the line. I’ve already learned so much! Thanks Susan!

When I got my golden retriever puppy he was a hot mess and I knew he needed to be trained. A co-worker recommended Susan and I'm so glad she did. Since completing her puppy course, my puppy has completely changed. Susan created a program that was specifically catered to him and what he needed. While providing consistency and structure she gave him love and praise. Since I live a bit far, I left my puppy boarded there. Throughout the entire process, she communicated about his progress, how he was doing and his overall growth. She reassured me he was having fun and enjoying his stay. Without Susan I would have been lost when it came to my new puppy. I HIGHLY recommend her and her services. She's very knowledgeable. My dog was always happy when he was under her care.

Susan is an angel in disguise! As a new dog owner and long time animal lover I knew very little about how to care for my 7 year old English Yellow Labrador who came to me after having 5 litters at a breeding kennel. Susan knew exactly what my girl needed!!! She offered her love, structure, consistency, and new friends. Honestly she offered her a 2nd home! Susan has also shared so much advice and help with the little challenges I never saw coming... I’m sure there will be more of these and it’s comforting to know that Susan will always take the time to help me figure these things out. Susan keeps the best interest of the dogs in her care in mind at all times. She individualizes her care based on what that particular dog needs. My dog is always happy upon her arrival to daycare. Susan has amazing hours and is a great communicator so if I have asked for some flexibility she has always been able to accommodate my dog. Any dog young, old or in between would be lucky to be a part of the A Pawsitive Experience family! I strongly endorse Susan, her work/business and the environment she provides for the dogs!!!

I am very impressed with Susan at Pawsitive Experience.I brought my 5 month old Lab Grace there to her Lodge and Learn program. Susan has gone above and beyond not only to teach Grace, but also to teach me . I have had dogs all my life but my last litter mates are 12 years old and I have forgotten what it’s like to have a puppy. I was getting frustrated with potty training and crate training. Susan has been available to answer all of my questions as well as encouraging me. Grace always has a wagging tail as do the other dogs I see. I couldn’t have picked a better caregiver for my new family member. Susan had also schooled me on which food, as well as leash, collar and tag is best for Gracie. Please don’t hesitate to put your dog in her care. She is truly a special lady.

I am a returning client to A Pawsitive Experience. Originally from WNY, I had moved away for many years. When visiting, I occasionally needed to board my 2 Basset Hounds, and based on my sister's high recommendation, sought the services of Susan Ferry. Until this week, it had been a few years since I last boarded at "APE", but I'm happy to share that Susan continues to provide a consistent and safe, high quality, reasonably-priced boarding experience. She has a way with animals that had my 10 yr old feline-chasing hound actually sharing a water bowl with a cat! As a pet parent, I need to have high confidence in the capabilities of my dog's caretaker. I know that I can trust Susan to do right by my pet. I enjoyed seeing FB photos of my hound and receiving a private FB status update while I was away; also greatly appreciate the social-distancing protocols that she has implemented. I highly recommend A Pawsitive Experience!