Academy of Canine Behavior

I would never take my puppy or dog here for training. I took my puppy in for a consultation for training and the owner who does the consultation hurt and made my puppy yelp. The owner was trying to get my dog to sit so she grabbed her by to neck and collar and forced her down. That is when my dog yelped. She used some excuse saying my dog was being dramatic and over reacting, but I know my puppy the best and not once she has yelped or been a dramatic dog. She also did not ask my permission to discipline my dog and used water sprayer and drenched my dog in the face. I asked the owner what program I should enroll my dog in and she said she doesn't even know the schedule and what's available. I think that shows you what kind of management is taking place there. Why would I ever take my dog to a place where the trainers don't even know the different type of dogs and one try to correct/argue with me saying that my puppy wasn't an Australian Labradoodle, when in fact she is an Australian Labradoodle. The person at the front desk told me that they will email me for the schedule when there is an availability for classes, and it has been weeks and weeks and I never gotten anything.