Best Friend Academy

6 years ago I bought my first Bernese Mountain Dog which was sold to me as a show potential puppy. I was told to bring her to Heather for evaluation after she grew up a bit to see if she was in fact show quality. After evaluation, Heather worked with Olive to train her and myself for the confirmation show ring. She has always been kind, and knowledgeable when it comes to her approach to dog training. Olive absolutely loves her Aunt Heather and whines with excitement every time she sees her or gets close to her facility! Thank you Heather for all you do!

DO NOT EVER HIRE THIS WOMAN!!!! I hired her and had her come over to my house to try to get my dog to go on a walk. It was in the middle of winter in the dark in the freezing cold. I was a little weary when she advised me to drag my dog along the concrete to make her walk forward. She repeated over and over that this was the only way to get my dog to go for a walk. My dog is 10 months old and when we came back into the house every single one of her paws was bleeding and we had to cover them with bandages and gauze until the bleeding stopped. A couple months after the incident, my dog developed a corn in between the middle of her front paw which needs to be surgically removed. The cause for this was the trauma and friction that this woman had me inflict on my dog- confirmed by a veterinarian. For days after the initial incident of being dragged across the concrete my dog did not even want to leave the porch for a few days until she knew that this woman was not coming back. Due to the trauma that my dog experienced she has still yet to go for a walk as she finds it completely horrifying. I completely regret hiring this woman and trusting her with my dog but being that this is the first dog that I have ever owned I wanted to trust someone who claim to have years of experience and success in this method. If you love your dog you will never get in contact with this woman and I fully intend to report her to whoever I need to report her to as this was not Okay.