Best Friends Obedience & Agility School

I was not happy at all with the obedience classes. I was suppose to be in a class. Got a call a few days before class that my pup was the only one signed up so they bumped my puppy to the next class which I feel he wasnt ready for and the class was more expensive which I had to pay for the difference. I never got any homework online like promised. I even went to my spam area on my email. I also had an issue at class that I wanted to bring to their attention. So I called and chatted a bit about it and was promised a call back from the I Instructor and never received a call back. Then the next class I wasnt even talked to about why I had called. I didn't even finish the entire class since it was so not OK. So I paid for a class I was not happy with from the beginning. I have since put my pup in a different class elsewhere and my pup has done amazing. I get e.mails the day before each class reminding me of the next day class. I receive homework during class to go home with me to go over what we went over and what's to come. Better communication over all. My pup the first class with best friends obedience i had to practically drag my pup in. He didn't want to go in. I should have listened to the cue. My pup loves the new class and cant wait to go back. Im already signed up for the next new class there. I hope best friends obedience will take this review and make changes. To communicate better. To print out weekly homework. To not make it all about their dogs but to wrk on clients dogs. If you promise a call back from an instructor it should happen not just be ignored. I could go on sadly. It was definitely a waste of time and money. Im just glad I found a new place where my pup is learning. A place that has compassion and organization.