We went to Cali k9 because our fabulous rescue dog has a huge problem with other dogs. She is already trained, but her reactivity to dogs was not cured. We paid for a 20 minute call with Jas describing our issue. He prescribed his elite package. Attending our first semi private c…Read full reviewClose full review
We went to Cali k9 because our fabulous rescue dog has a huge problem with other dogs. She is already trained, but her reactivity to dogs was not cured. We paid for a 20 minute call with Jas describing our issue. He prescribed his elite package. Attending our first semi private class was a bit of a shocker as there were 6 dogs in class. The trainer was very good but it was a lot with 6 dogs. Next class included not only 6-7 dogs, but an extremely aggressive dog. Next class once again included an aggressive dog and in addition, all beginner dogs and owners. We called and lodged our complaint and were told that semi private should only be 4 dogs. We had two good weeks where that was the case and then back up to 6 or 7 dogs. Additionally, although the instructor was phenomenal with the dogs, he consistently ran over with the class before, and then still ended our class on time. We ended up with 45 minute classes with 6-7 dogs, instead of 1 hour with 4 dogs. We spoke to Jas again, he agreed to refund a prorated amount and then we never received that or a call back to our calls or emails. This place is a factory and sells packages to everyone, makes you feel that your dogs issues are s factor in their assignment, and then puts everyone basically in the same package. They know how to train dogs but not how to run a business.
