I genuinely think Andrea is a very knowledgeable dog trainer. I completed the six-session private training package with my reactive terrier mix, and I learned a lot. She provided great tools, including a slip lead, e-collar, and training e-book, and I felt the little over $1,200 …Read full reviewClose full review
I genuinely think Andrea is a very knowledgeable dog trainer. I completed the six-session private training package with my reactive terrier mix, and I learned a lot. She provided great tools, including a slip lead, e-collar, and training e-book, and I felt the little over $1,200 I spent was fair. The reason I can't give five stars is because the communication and scheduling didn't match the experience I was expecting. Andrea canceled three sessions, so what started in April didn't finish until mid-June. Since consistency is such an important part of training, I felt the long gaps between sessions meant we had to rely on the training tools and work on our own even more than I expected. Communication was also inconsistent. There were times I had to follow up multiple times to reschedule, remind her to send videos or homework she mentioned. I drove 30 minutes to meet her, waited about 15 minutes, and after calling and texting, I didn't receive a phone call back. About 20 minutes later she texted to say she had forgotten to put our session on her calendar and asked to reschedule. I completely understand that running a one-person business is a lot, and I truly believe Andrea cares about her clients and their dogs. My dog did make progress, and I don't regret working with her. I just felt like we occasionally fell through the cracks, and for the investment, I expected more consistent communication and follow-through. I think that's fair for potential clients to know when making their decision.
