Collar Clinic

We can repair some older systems. We still repair older Tri-Tronics models, DT Systems, most Dogtra models & newer Garmin products. Note: We have to send Garmin products to Garmin to be exchanged.

Community answer · Collar Clinic · 2025-09-21

They could only be repaired/replaced by Lovetts. Unfortunately, we are no longer able to get Lovetts products. We do accept them as a trade in toward something else & you will receive 10% off (up to $50) your new purchase.

Community answer · Collar Clinic · 2023-09-21

Sometimes you can find the batteries off Amazon, or another off brand site. That's what we did.

Community answer · Tricia · 2022-09-21

SportDog Brand models are not repairable beyond battery replacement. Collar Clinic does offer a 10% off trade in credit (up to $50) for any old/non-working collars towards new or reconditioned systems.

Community answer · Collar Clinic · 2022-09-21

Collar Clinic does not do name plate engraving.

Community answer · Kevin Crouch · 2021-09-21

Collar Clinic still repairs Tri-Tronics models prior to the G2 and G3 series. We can also service a G3 transmitter but not the G2/G3 EXP collars.

Community answer · Collar Clinic · 2020-09-21

Collar Clinic repairs most Tri-Tronics, Dogtra and D.T. Systems remote trainers. We also service remote releases and some bark collars. We have been repairing e-collars since 1988.

Community answer · Collar Clinic · 2020-09-21

They will test and can replace what is needed. Not sure how much batteries or the prongs might cost if that is the issue. They're great to work with!

Community answer · Tricia · 2020-09-21

I'd go in and have them take a look at it. They are so helpful. We had a problem with our collar not working and they replaced it (of course it was still new). We have 3 dogs, 1 collar is older, we had a problem and they fixed it. I believe they have a diagnostic tool of sorts.

Community answer · Tricia · 2020-09-21

It all depends on if you want a newer collar or older top-of-the-line or novice all these things are factors what is the only place that I shop for all my e collars the staff is knowledgeable friendly and the service is off the charts

Community answer · Bill Hunter · 2019-09-21

New remote training collars start at $169.99. No bark collars start at $49.99.

Community answer · Collar Clinic · 2019-09-21

Are you from the collar clinic?

Community answer · Ron Francis · 2018-09-21

Yes they do. We have been more than satisfied with their service on nonfunctioning collars as well as trade ins.

Community answer · Patti Dunning · 2018-09-21

Hi John, We ask that you send the complete system including chargers and a note with your contact information. We work on a flat rate fee which varies by model and manufacturer. We can call you for a credit card when it arrives or you can determine the flat rate for your model and send a check.

Community answer · Collar Clinic · 2018-09-21

Well John if you called collar clinic, to let them know ur sending ur collar for repairs, they would tell you if u should send a check or not, speak to paul, I,'ve dealt with him for years, and I'm very satisfied.

Community answer · MDT Dogs · 2018-09-21