Cottonwood Ranch And Kennel

I highly recommend Cottonwood Kennels! Ted truly works wonders with both training and caring for dogs. I’ve personally watched him work with “difficult” dogs as well as easygoing ones, and his patience is honestly unmatched. Every dog receives special one-on-one attention, and it’s clear how much he genuinely cares about their progress and well-being. Ted is incredibly kind, professional, and knowledgeable. The facility itself is very nice, clean, and well maintained, which gave me great peace of mind. Best of all, the dogs always come home smelling great and happy, which says everything about the level of care they receive. If you’re looking for exceptional dog training and care, Cottonwood Kennels is the place to go. 🐾

Do not do business with Cottonwood Ranch and Kennel unless you enjoy Ted’s Dr Jekyl/Mr Hide transformations. Maybe you have good insurance that will cover the whiplash you’ll surely get if you’re lucky enough to experience both his sides. My first phone call with Ted couldn’t have gone better. He was friendly, easy to talk to, clearly communicated the important details about doing business with him, and his voice was full of joy when talking about his experiences with dogs at his place. I ended the conversation sure that I had found the absolute best place for my dog to stay while traveling. My second phone call a few days later was exactly the opposite. I called to ask three simple questions, questions that all the other kennels I’ve called answered with no problem. (For those curious, the questions were about how to modify my reservation on the antiquated reservation system and two follow up questions from our previous conversation about what to bring with my dog.) I’ve never experienced such unprofessional behavior. Interrupting, talking over me, insisting I was saying things that I was not, threatening to cancel my reservation if I didn’t stop “being a problem”. Needless to say I will never be boarding my dog here. Ted, do you have an evil twin that is trying to ruin your business?

I met Ted in Basalt to utilize the pickup service. The van he arrived in was stacked with wire cages randomly spaced on top of each other, with vomit and dog feces all over the inside of the truck. I sent my 3-year-old lab for a one-week stay at the Cottonwood Ranch. I included his food and meds in a big plastic container with a note taped to the side with instructions to give my dog his supplements and medications. When I picked up my dog after a week at the Cottonwood Ranch, I opened the container to learn that none of his prescription medications, supplements, oil, or probiotics had been administered. I couldn’t have made the instructions clearer taped to the outside of his food container. My dog returned dirty and skinny, and his coat looked worse than I had ever seen.