Diamond Canine Dog Services

Our dog attended a 13-day board and train with Diamond Canine. When she returned home, she was limping, which was extremely concerning to us. Yes, I recognize this could have been due to play with other dogs, or something else, but I received no word about an injury during her stay and Joe did not mention it at drop off, she laid down on her bed when Joe brought her home and didn’t move until after he left, I immediately texted once she got up and we noticed her limp. During the follow-up training sessions, we also noticed that she consistently appeared stressed and nervous. Whenever Joe would take her leash, she would immediately cower down and completely shut down. From our perspective, the training style did not seem to be the right fit for our dog. The approach appeared to rely heavily on corrections using slip chains, prong collars, and e-collars, with very little engagement or positive reinforcement. Our dog did not seem comfortable or motivated during the training sessions, she remained very fearful anytime Joe had her leash, which ultimately led us to decide to pursue training elsewhere. Since working with other trainers, we have found methods that are far more engaging and tailored to our dog’s temperament and learning style. She has made significant progress and is doing much better. She is excited to train and participate in obedience, rather than listening out of a fear of getting a harsh correction. Looking back, I can acknowledge that at the time I didn’t know any better. However, when you learn better and understand there are more modern, effective training methods available, you do better. Seeing oversized prong collars used on every dog and e-collars regularly turned up to high levels is not something I will ever allow for my dog again. There were also moments we personally witnessed that contributed to our decision to move on. Watching Victor pin a dog down while yanking on the leash attached to a prong collar until the dog yelped in a public setting was extremely uncomfortable to observe. We also saw Joe repeatedly correcting a dog that was clearly trying to please him but kept returning to a position she knew, seemingly confused about what he wanted. When he said the dog was “targeting,” it was difficult for us to reconcile that explanation with what we were witnessing. From our perspective, it looked less like communication, and “psychology” and more like corrections escalating until the dog submitted out of fear rather than understanding or engagement. As clients learn more about modern, humane training approaches, they may choose methods that focus on communication, engagement, and long-term success rather than fear-based compliance. Leaving a negative review is never something I enjoy doing. However, honest reviews exist so that others can make informed decisions about what is best for their dogs. It is also important for people to be aware that after my fiancé shared his own experience in a separate group, we received a message from Erin regarding his comment in an effort to have him remove it. Consumers should know that businesses cannot attempt to suppress or penalize honest reviews. The Consumer Review Fairness Act (CRFA) of 2016 specifically prohibits businesses from using contracts or other means to restrict or threaten consumers for sharing truthful experiences about products or services. These types of “gag clauses” are void and unenforceable, and the law protects consumers’ rights to share their honest opinions online. We are sharing this only as our personal experience so that others can consider different training approaches and decide what is best for their own dogs.

I highly recommend Diamond Canine for training and behavior issues. Joe and Victor are amazing with dogs, and Erin keeps it running smoothly. I thought the purpose of training was to dominate your dog so that they behave the way you want. It is NOT like that at all. It’s about understanding your dog, their nature and behavior, and how to give them what they need. Joe and Victor taught me that I was the one who needed training, and they were super patient about it. I had to learn why my dog does what he does, and how to “speak his language”. They have made me a better pet parent, and I am grateful. If your goal is to have a well behaved, happy dog that is part of your family then Diamond is your place! Come join the pack

We can not say enough amazing things about this place. When we came to them, we were heartbroken and overwhelmed, as we had already went through 4 other trainers who failed us. Our dog Rocket had bitten us and those other places told us that we should consider putting him down. It felt hopeless From the very beginning they were patient, understanding and completely non-judgmental about our situation. Starting with Erin taking my initial call two days before Christmas. She was comforting and helped guide me through a few steps until Joe and Victor came out to our home two days later. ( They all made time during the holiday) Joe and Victor took the time to truly evaluate Rocket whom is a 90lb Bully. They explained his behavior, and created a plan that gave us hope when we didn't think any existed. Victor took Rocket in and worked with him one on one, and because of his knowledge, dedication and compassion, he literally saved our Dogs life. The transformation has been incredible . Rocket is calmer, more confident and it feels like he is a new dog. More importantly we feel equipped and educated as dog owners. We have another 7 Year old Pitty/Bulldog mix who also has had some training with Victor, and the outcome has been like magic. We are forever grateful for their support, guidance and commitment- Not just for Rocket but for our whole family. Rocket still has ways to go, because this doesn't happen over night. Victor is like family now and we wouldn't have it any other way. He is always available when we need him or have any questions. If you are struggling with a reactive or an aggressive dog please don't give up. Diamond Canine Dog Services changes lives. Thank You for giving Rocket a second chance. We would not be where we are today with you. 💙🖤

I can't recommend Joe and Diamond Canine enough! I adopted my 3yr old German Shepherd from a shelter back in August and knew that she would need training due to reactivity. I spent some time researching and ended up finding Diamond Canine which ended up being one of the best decisions I could of made for her and I. From the initial assessment I could tell right off the bat that Joe really cares and takes the time to figure out the best approach for helping. It wasn't a one size fits all approach that you get with other trainers. He could tell that Remi's reactivity was due to fear and recommended a training plan that would be tailored to her. From the initial boarding and throughout our training sessions, every interaction I've had with Joe and everyone at Diamond Canine has been great. Joe is always patient and takes the time to explain things and help out in any way that he can, which I really appreciate. If you're looking for training for your dog, Diamond Canine is the best that you'll find! :)