Einstein Dog Training

My husband and I enrolled our dog, Kratos, for the private lessons. We loved our trainer, Megan! She was very kind, personable, helpful, professional, etc. I could go on and on. She was always a quick text or call away when we had questions and asked about how Kratos was doing at home often. The techniques that Einstein’s uses are effective. Our dog is 5 years old, set in his ways with certain habits and routines and we can already tell such a difference in just 4 lessons. We also get 6 months of group classes with the training package we went with which is awesome! It’s really up to us now to stay consistent with Kratos but we are so grateful to Einstein’s and especially to Megan for helping all of us so much!

I decided to do virtual puppy training for our new puppy. I was happy with the content of videos sent to us weekly. Lots of great information and our pup responded well to all training advice given. I learned about puppy camp so signed up for a few days. The first day went well and they said he did great for his first day. Ok great! I signed up again and when i came to pick him up i was told he was a “handful”. Well he is a puppy...that’s why I’m here. I was a tad offended when the trainer rushed over to tell me “he was getting chubby”. Ok fine. He’s got tons of hair so it was hard to tell. My vet didn’t seem worried, both of them. Then I went back and was told he needed a grooming. Ok. Now I’m getting a little defensive. I had a grooming appointment scheduled but they were booked for a month. He wasn’t matted and was brushed often. Then I was questioned about payment. Which I was up to date with. I was very uncomfortable when I left and haven’t returned. They are amazing with dogs, but people skills are lacking.