Rating only; no written comments.
Business response
Just Like I replied to your Multiple other profiles leaving us a 1 Star review. We’re sorry to hear you feel this way, and we appreciate you sharing your experience. To help clarify for those reading, neutering was not a requirement for enrollment, and any recommendations made later were based on behaviors observed once training began. When additional history comes to light after a consultation, especially involving aggression or safety concerns, it can change the direction of the program and the professional recommendations made. The only “bait and switch” in this situation was the initial lack of full disclosure regarding your dog’s bite history, which directly impacts safety, training approach, and program eligibility. As outlined in the signed agreement, the deposit secures a reserved training slot and is non refundable. We remain committed to transparency and are always open to a direct conversation if you’d like to discuss this further.
