FirstBark
I would read the reviews that are negative and glean the pattern. Fear mongering, very rude owner and staff. It’s a pattern. I’m sure he’s done great by some people. But I’d be weary.
Business response
It would be helpful to everyone ultimately if you left your review under your actual name, instead of hiding behind "ATD PM". That would allow us to respond accurately and appropriately to your grievances, which I believe are made up. All that to say, I don't think you were ever a client here and we have no idea who you are. We haven't had a negative experience with anyone lately or lost a client who would fit the profile you seem to portray. Rude staff? "Staff" is a whopping 2 people, including the owner, and an intern, so that also seems fabricated. Accountability is hard for some people and almost every "negative" review is someone trying to displace blame from themselves for results they didn't get from work they didn't do. No trainer can do it for you or force you to be consistent outside of their presence. The beauty is that dog's can't lie... but some people do. Google won't let us respond more than once, but you can or you can edit your review to let the world know who you actually are. We work to hard to have cowards slander the business and the work we do. We're doing pretty good to average less than two unhappy people on the internet across all platforms per year over 8+ years here. Clearly, if you even are a real person we have had interaction with, you are the exception, not the rule.