We brought our dog Mia to K-9 Defense primarily to address her reactivity toward other dogs while on leash. Socialization was our main concern, with obedience being secondary. From the very first evaluation session with Chris, we were blown away. Chris was incredibly friendly, k…Read full reviewClose full review
We brought our dog Mia to K-9 Defense primarily to address her reactivity toward other dogs while on leash. Socialization was our main concern, with obedience being secondary. From the very first evaluation session with Chris, we were blown away. Chris was incredibly friendly, knowledgeable, and confident. After evaluating Mia, he had no doubt they could help not only with her reactivity but also significantly improve her obedience. We also explained that Mia had been struggling with incontinence for a long time. This was something we had tried multiple medications for and were even planning to see an internal medicine specialist about. Chris immediately had ideas on how to address it and took the time to explain everything thoroughly. I had no intention of leaving Mia that day, but after that conversation, I felt so confident in the team that I dropped her off on the spot. When we first met Mia’s trainer, Savanna, we were equally impressed. She was incredibly friendly, welcoming, and extremely knowledgeable. She took her time answering every question we had and made sure we fully understood the training process. The results speak for themselves. When we started working with Mia during our training sessions at the facility, we were amazed at how well she listened and how strong her obedience already was. By the time we brought her home, she was truly a different dog. Not only is her obedience excellent, but her incontinence issues have entirely disappeared, something we honestly never thought would happen after everything we had tried. Mia has always been stubborn, and while that personality is still there, she now follows commands reliably and confidently. What really sets K-9 Defense apart is the level of support they provide. Throughout Mia’s 9-week stay, the team sent constant updates with photos and videos so we could see her progress. When it came time for our training sessions, Savanna patiently walked us through everything, explained why the methods worked, and made sure we felt confident handling Mia ourselves. She was incredibly flexible with scheduling and even came in on her day off to make up a session I had missed due to a mix-up. Even after bringing Mia home, the support hasn’t stopped. The training team continues to answer questions, offer guidance in our group chat, and provide follow-up home visits. Savanna even came to our home on a weekend to continue training and help us transition everything into our daily routine. It’s clear they genuinely care about the dogs and the owners they work with. I would absolutely recommend K-9 Defense to anyone looking for professional, knowledgeable, and compassionate trainers. The entire staff is outstanding. They genuinely listen to your concerns and make sure you understand what you’re doing and why. We could not be happier with our experience.
