K-9 Top Performance

The entrance to this place should of stopped me there. DIRTY!! My pup was never tied after pickup 7:30 - 5:30. Was very specific as to the training I wanted and my pups needs. They never listened. I asked to have the owner ( Steve Roberts) call me, and have never received a call back. We will never recommend or go back. Also, receptionist is on the rude side. With so many other options in the area, please DO NOT give them your puppy/dog(s). if you love them.

My dog is a nervous one and I left notes on this. I called 3 times. I got thru one time and had to leave 2 messages. I specifically asked how she was doing. All was good they said When I picked her up she had 3 cuts and a large bump on her nose. There was no communication on this. I would have had an emergency contact pick her up if I knew this was happening. I feel they just wanted my money $540.00 instead of a sooner pick up. There is NO transparency or communication of issues. I have used them in the past. I WILL NOT be using or recommending this place in the future. I just need to update. My dog also came back with weight loss, so she wasn’t eating and I noticed she was shedding. This is ALSO signs of stress. DO YOUR JOB!!! You MUST let owners know of issues. TRANSPARENCY

I sent two of my dogs here for day camp/training. Our adult dog was clearly very stressed, which we discussed with his trainer, who seemed mystified. She offered to send video of him in daycare having fun. We got that video, and he was stressed, ears pinned, whale eyes, running around trying to get away from the other dogs. In that same video, we saw our 21 lb, 7 month puppy being ganged up on by 6-8 dogs double her size. When we inquired, we were told "that's just what dogs do". What's the point of supervision, then? We were told the owner would call us, he didn't. We called back, still nothing. While our puppy's trainer was great, we will not be sending her back, as we consider ourselves incredibly lucky that our puppy did not get injured or develop any fear responses from her time there. We spent $1200+ there, were scheduled to spend another $800 in training, and they didn't even have the decency to call us.

I typically never write reviews about places, but I have to write a review for here. If I could give them a negative star rating I 100% would. I took my GSD there for social training. At first he loved going and would be so excited to see the workers. After a few days I noticed he started to get nervous to go in, and would even resist going in at times. Around the time this started happening, we started to notice wounds around his neck, where is choke collar was. Now let me say this choke collar is not sharp or pointy and should not be digging into the dogs skin. But they were pulling on his collar so hard, it was cutting his skin. Along with this, our boy also got kennel cough (which he is vaccinated for) and gave it to my dog. Aside from all of this, the trainer tried to tell me dogs do not have feelings and should not be treated like they do. He told us they should not be let on furniture, or even allowed to sleep inside. I was MORTIFIED at this comment. We tried taking him one more time and he was so scared to go he started to crocodile roll on the ground. I ended up taking him home and never brought him back again! Do not go here!!!!