After positive experiences from friends and reviewing their website and seeing all the videos of the dogs off leash and not running away I decided to send two of my dogs there in the board and train program. They were there for around a month. One graduated and one did not and wa…Read full reviewClose full review
After positive experiences from friends and reviewing their website and seeing all the videos of the dogs off leash and not running away I decided to send two of my dogs there in the board and train program. They were there for around a month. One graduated and one did not and was supposed to return in July. They have you bring anyone in the house that will need to use the remote collars used for training to come for a training session at the end of the boarding. During this session I received about a 1/2 hour total of truing for both dogs on how to work with them, then sent on my way. So when I get the dogs home, I realized I just wasted $6,000. I still could not walk the one dog with out being pulled and having to constantly shock her, and the other dog still didn't listen. Worst of all I had no idea how to actually correct the behaviors they were supposed to work on during this training because how can you train an owner in a half hour? I took the dogs to the "classes" that were included with the board and train hoping this would help to get me the skills I needed to get my dogs in shape. Unfortunately, these classes turned out to be a frustrating waste of time as well. There were a lot more dogs than trainers which in turn decreased the amount of attention payed to each owner and dog in the class. The trainers often had a hard time hiding their frustrations with the owners when the dogs were not doing as they wished. Instead of giving help many times the phrase "come on guys" was used as well as "everyone is having a bad day". After two months of these classes I stopped attending and tried to work with my dogs on my own as each class proved to be the same. I finally decided it just was not worth my time and frustration to continue with this program and called to inform them I would not be brining my other dog back in July to finish her boarding training as I was not happy with the results from my dog that supposedly graduated. This was met with an "ummm ok so your not bringing her back?" No I am not. "Ok thanks". Obviously no concern with my dissatisfaction....probably because they already had my $6,000. In my opinion save your money...I wish I investigated other trainers that actually stood by their results.
