K9 Obedience Academy

Pamela, I’m very sorry we missed the scheduled consultation and for the inconvenience and frustration that caused. I completely understand your concern about trusting us with your dog, and this is not the level of communication we expect. We would like to make it right; please contact our office at your convenience so we can personally reschedule and address the issue. Thank you for bringing this to our attention — we will review our scheduling and follow-up procedures to prevent this from happening again.

We truly appreciate your kind words and are delighted to hear about Fridge's progress! 😊 It's great to know that you felt comfortable and well-supported throughout the process. Watching our furry friends transform is the heart of what we do. We're grateful for your trust in us!

Thank you so much for sharing your experience! We're so glad to hear that Bella is doing well after her training. It's fantastic that she was able to handle the trip to Home Depot with such poise, and we're thrilled she is showing improvement on her walks. We appreciate your trust in our training program and are here if you need anything else.

We’re very sorry to hear about the poor communication and the frustration with the refundable deposit. While we do require brief evaluations and sometimes a deposit to hold appointments, those charges and policies should have been clearly explained before you came in. We will review your visit and the deposit status to ensure any refundable amount is returned promptly. Please contact our clinic at the phone number listed on our website so we can process the refund and improve our communication.

We really appreciate your lovely feedback! It's wonderful to know that Mason has transitioned so well after the board & train program. Our team truly cares and is dedicated to bringing out the best in every dog. We're here for any further support you might need, and happy tails to Mason!