Leader of the Pack Home Dog Training

I reached out to Wendy when my pitbull and Jack Russel were showing agggresive behavior towards people and animals. She came into my home and had an initial visit with both pets. She required $2100 up front paid in full with no money back for both dogs. I got very sick with the big C, messaged and emailed her that I wasn't able to afford it and if I was able to get a refund since I was not working due to my medical expenses. I asked her if I may get a refund to help pay for my medical expenses that needed to be paid for. She said nope. I have not heard back from her and it's been almost a year since the initial visit.

(Whoever contacted me regarding Wendy please do so again. I tried to respond) I do not recommend Leader of The Pack and let me tell you why. I have a Yorkie who was 6 mo old in February 2020 when I purchased the Gold package which includes the “Good Citizen Certification”. I had to pay the $1095 up front before our first meeting. That should have been my red flag. Our initial meeting was reviewing the packet, signing paperwork and some training. My daughter’s dogs were present which was inconvenient because Wendy was focusing on all of them rather then only my Yorkie. I wasn’t very impressed since I was expecting an initial 3 hour session. I followed what she called “homework” and learned very quickly my little puppy girl was stressed walking outside. I learned she was afraid of just about every noise she heard. I called Wendy and she assured me my Yorkie would get better with confidence. We met another time, it was raining so we trained inside. My little Yorkie did very well inside but when I tried outside she was extremely stressed again. I knew she was not going to pass a “Good Citizen” test and that was okay. I was hoping she would be a good therapy dog. She doesn’t have the temperament. Pandemic hit cancelling our next meeting. In May I contacted Wendy via email and asked for a partial refund. The foundation training was $595 which is basically what I had received. I was told there would be no refund. I have not been contacted by Wendy regarding the training sessions already paid for since then. I’m owed 4 more one hour sessions. There has been no behavior modification as the program claims. My Yorkie is now 10 months old and still stressed every time we walk. So much so that she cannot focus on her training and pulls all the way home choking herself in the process. My current goal now is to get her to walk with as little stress as possible. I am more than extremely disappointed with this program. Had I met with Wendy first I would not have paid for this program. I know every puppy is different and there are never guarantees. I’ve owned Beagles and Yorkies and I have used private trainers in AZ. I know the basics, I searched out Leader of The Pack for behavior issues which they failed. I have to assume responsibility for blindly paying for a service prior to evaluating the trainer. Shame on Leader of The Pack for requiring payment before meeting the client.