I wanted to share my recent experience with Frank and Kayla at Lupo Canine Services in hopes that it will help others see what sets them apart from other facilities. I originally found them by chance while looking for basic obedience training for my 10 month old lab Fred. I, at t…Read full reviewClose full review
I wanted to share my recent experience with Frank and Kayla at Lupo Canine Services in hopes that it will help others see what sets them apart from other facilities. I originally found them by chance while looking for basic obedience training for my 10 month old lab Fred. I, at the time, was only a few months pregnant and was already very worried about bringing a baby into our home with such a hyperactive, overstimulated lab. When I went in for his free consultation, I immediately got a good feeling. Frank was very thorough and addressed all of my concerns. I didn't feel pressured to choose his services, but his extensive knowledge and calm, kind demeanor made me feel so comfortable and at ease. Fred also took to him immediately. We decided to do the 4 week board and train program. We went to visit many times during his stay, and each time not only was Fred in great spirits and making amazing progress, but Frank and Kayla took the time to make each of our visits into little lessons. We never felt rushed and also were welcomed whenever we wanted to visit. The day we brought Fred home, they dedicated the whole afternoon to us. We were there as long as it took for us to feel comfortable implementing everything he learned over the last month. They taught us not just what to do and what to say, but how to better understand him to build a successful, trusting relationship. Frank also stressed to us that our relationship did not end just because the 4 week training was over. We have continued to talk and he has supported us through the transition into the home. Fred has now been home for a few weeks, and I can't even tell you how much our life and relationship with him has changed for the better. He is attentive, obedient, gentle, and much calmer. He is still a playful silly puppy, but knows when it's time to listen without hesitation. I feel so confident bringing a baby into the home with his new behavior, and I cannot thank them enough for taking that stress away from us. Not only are Frank and Kayla amazing trainers, but they are wonderful people who care so much about each dog they work with and their owners. I cannot express how happy I am with Fred's results and will forever recommend Lupo Canine Services.
