New Hope Dog Training Center

I dropped off my one year old pup for a three week boarding training package. She was extremely hyper all the time, jumping, excitement tinkling, biting, and ripping up everything in sight. She came back more calm and attentive to directions. Gene kept up with us after getting her back to guide us into keeping up with her new skills and building them. He also taught me how to be a confident dog owner and not let my pup bulldoze me (as Gene would say lol!). She is still as hyper as ever but my mom and I are so happy to have her back with new skills and ability to listen making living with her even more amazing!

My wife and I are the proud owners of a Tibetan Terrier. Not a mean dog but high energy, noisy, and in general wouldn't listen. We took him to training at Mr. Obedience when he was 13 months old and when he was done with class he is such a better dog. We can now get him to come when called, doesn't jump on people, and he is so much better in public. He now listens and we continue to work with him to make him more obedient. The best thing is that not only are we happier as owners but so is our dog. Matt B.

Gene is very kind and funny. Once I sent in my inquiry he called me very shortly after on the weekend and was very generous with his time. Although he could not help me in person due to COVID with the special needs with my dog, he gave me his time to offer support and examples in what I need to do at home to train her and work with her aggression. I am very grateful for his advice and hope that once COVID restrictions are over that I may be able to do additional training with him and/or bring her for a visit to show the progress. He is extremely knowledgable and experienced and I can't wait to see how she does now after his input. One of the best. Thank you! I recommend to anyone who may need training or support.

I took my Bernese Puppy to them to correct a few typical puppy issues, puppy biting, jumping up, and chewing. When we got the pup back his manners were improved, and his leash skills had greatly improved. COVID 19 hit just as we were picking up our pup, and we were only able to attend the go-home discussion with the promise that Zoom lessons would continue and we would be contacted to set them up. Well that never happened, and my gut tells me other families that put their faith in this staff were also not contacted. I finally reached out to the owner, via email. He responded a few days later with a bunch of apologies, and telling me how his staff was panicked and he was sorry they did not follow up on the remainder of the training. We agreed to meet on a call a few days later, at a specific time. Gene made a point multiple times to tell me he had it on his calendar. Well the day came for the training, and he was a no-show or should I say no call. Today two days after the appointment he calls me out of the blue to talk again. Of course I can't because I am work and not with the dog or my wife which he stressed was important to understand how to operate the dog. I get it that COVID was and is a tough event! But my time invested in the actual training, class ie: go home and personal discussions with the owner were not what I would have expected of a business like this, lots of folksy stories with little or no real content. My personal recommendation would be to find a different place to take your dog, the value for the cost is not there. And forget about trying to get your money back, that just will not happen. In fairness I have not asked for the refund, but the owner, is operating on tight budget, so it is not worth it to me to even ask for the refund.