I brought my dog to the route 17 location in Stafford for the basic/advanced training package. I was impressed with the staff and they sold me on e collar training 100%. My dog picked up all the basic commands easily and quickly. I have a shiba and if you are familiar with the br…Read full reviewClose full review
I brought my dog to the route 17 location in Stafford for the basic/advanced training package. I was impressed with the staff and they sold me on e collar training 100%. My dog picked up all the basic commands easily and quickly. I have a shiba and if you are familiar with the breed you know they are challenging. I would not be able to control him in my home or around children without the level and style of training they provided. My trainer was excellent and easy to work with. The problem is that I brought my dog to them for leash and dog aggression. It wasn't until I'd paid the $1000 for the basic/advanced package and completed the lessons (their guarantee only covers the first lesson and they don't cover the heel command until lesson 4 so make very sure you understand the guarantee) that they informed me he would need another $2500 board and train training program for aggressive dogs- something they were aware of all along, to the extent that Brandon, from Richmond, on lesson 5 told me my dog was a liability waiting to happen, so this was not news to anyone at the rt 17 location, it was frequently commented on by all their training staff. So bottom line I paid $1000 to have a dog that obeys basic commands very well but who I still can't take anywhere along with the feeling that the goal all along was to get me to fork over more money for board and train which clearly, if not their money maker, is certainly their preferred method of training. If you don't have an agressive dog, this is hands down the absolute best training program around. I can't say enough about how great it is unfortunately, given my predicament, I can't recommend them for aggressive dogs, since at best they didn't recognize that my dog was aggressive and at worst knew it all along and just wanted to get me to pay more for a board and train program. I ended up going to their Richmond office and working with Brandon directly who I can't recommend more highly. So for those of you keeping tabs that was $3500 in training for something that should have been identified and he should have been moved earlier in the first program. Also it should be noted that they had my reviews removed from yelp and Facebook so that's something to consider when you're reading the glowing reviews of this location. Again... Basic training was great!! E collar was a definite hit. The feeling of getting scammed, not so great a feeling.
