Off Leash K9 Training Texas

Jamie, We’re sorry to hear you feel that way, and we certainly understand being frustrated if you felt the program did not meet your expectations. That said, we do want to clarify a few points because the review does not fully reflect the communication and work that took place during your program. We have text communication from your trainer specifically checking in on Outlaw's reactivity and progress. When asked how she was doing, you responded, “actually really good. I took her for a run yesterday and forgot a reg collar so we ran off leash for 2.5 and passed a few dogs- I warned her with slight stim and she stayed with me.” On another occasion, when asked how the positional work was going, you replied, “She’s so freakin smart. Really good!” Based on those responses, it appeared that you were seeing positive progress with the areas being worked on. Your trainer also went outside of the scheduled lesson time to work with Outlaw in higher-distraction environments, including going to Scheels during particularly busy times, such as 7:00 PM on a Saturday. He also made a point of asking if there were specific things you wanted to work on during your lessons. We also want to clarify expectations surrounding our lesson programs. An hour-long lesson once a week is not intended to be the entirety of a dog’s training. Consistent daily work and practice at home are a very important part of making progress between lessons. You also mentioned several times that you were looking for Service Dog training. While we are happy to help with obedience and behavior foundations, we do not provide the specialized task training required for service dogs. That type of training is also not something that would typically be completed through an 8-lesson program. Service dog task training can require many months or even years of consistent work depending on the individual dog and tasks involved. In Josie’s case, her reactivity also needed to be addressed as a foundation before progressing toward more advanced work, and based on your own messages, it appears that she was making meaningful progress in that area. Finally, we checked with our office regarding the claim that your messages were ignored. We do not have any record of receiving the three communications mentioned in your review, so there was nothing for our office to respond to or intentionally ignore. We absolutely welcome the opportunity to discuss your concerns directly and would be happy to hear from you at 972-372-9225. Our goal is always to be transparent about what our programs include and what is needed from both the trainer and owner to achieve lasting results.

Victoria, thank you so much for your kind words. We are thrilled Eduardo made such a positive impact and appreciate you recognizing his passion for dogs. We will be sure to pass along your compliments. Your recommendation means a great deal to us.

Thank you so much for sharing, Maddie. We’re thrilled Luna is calmer and more confident after the 2-week advanced board and train. Sam loved working with her and is glad the daily photos, videos, and pickup walkthrough helped make the time away easier for you. We look forward to supporting Luna’s continued progress and helping her enjoy more outings together.

Thank you so much for the wonderful review, Camra! We’re thrilled Max had such a positive two-week board-and-train and that you’re seeing big improvements at home. Sam will be delighted to hear your kind words about his care, patience, and the guidance he provided to your family. We appreciate your recommendation and are always here to support Max’s continued progress.

Thank you so much for the 5-star review, David. We’re thrilled Jacob was able to provide expert, transparent training and take the time to teach you at pick-up. Jacob truly appreciates you recognizing his dedication and will remain available for any future questions. We look forward to hearing about your continued progress together.