Pet-U-Cation Training & Rehabilitation Services, LLC

I am updating this to add that Phil has been attending Pet U Cation for 6 months now Phil and the cats are tolerating one another. Phil is much more confident, he has manners, he does not chase the cats and has learned some self control. He is silly, enthusiastic, and has made friends there. I am so happy with Pet U Cation and the knowledge they share and teach me & my dog Phil. I am sharing his pictures so you can see how happy he is with attending OSR & Daycare. He comes home quite tired mentally and physically. I have to say that Pet U Cation has been a lifesaver for my dog Phil. Yes this is that Phil from BARCS. We adopted him in December and after a very rough and traumatic first couple months with Phil, the professionals at Pet U Cation have really helped me with Phil. Their gentle training techniques and their capability of explaining and educating me on how to teach Phil and how to understand what Phil is going through have helped tremendously. I a truly appreciative of them. Phil enjoys and looks forward to going to OSR and he ls tired and happy when I pick him up at the end of the day! That is what matters most! I will continue to bring Phil and attend the training. It is helping both of us have a more meaningful and less stressful relationship.

Perhaps their business has improved since I stopped going there, but my experience over the course of a year was bad. I should have stopped going much earlier. The first class I took with them they decided my 5 month old puppy was too much to handle. They sectioned her off and generally ignored her during classes. Pushed me to use prong collars on her *very* quickly, without exhausting any other methods. Fair to say I didn't agree with this and we talked about me not being comfortable with prong collars. Fast forward to the last time I picked her up from daycare and find that they put a prong collar on her without talking to me about it. It would be one thing if they admitted they couldn't handle my dog with out relying on a prong collar, but instead they continued to take my money and treat my dog in a way I didn't agree with. Regardless of how you train, consistency is key and if the owner can't get on board, that method isn't going to work, but maybe the crutch made their day easier. (We have done found a positive trainer that helped us achieve our training goals, so she's definitely not a hopeless case they were just lazy) Beyond training methodology, they don't know how to run a business. Someone in my first class had to remind them every week to cash the check she gave them, which they finally admitted to having lost. They never once looked at vaccination records or anything from a vet. My dog contracted warts while going there for day care, as a first time dog owner I didn't know what they were so didn't worry about them but they didn't talk to me about them or tell me to stop bringing her, and that's how these things spread. She got warts 3-4 times over the year and probably gave them to other dogs. Their facilities are disgusting. My dog would come home smelling like death. Not your run of the mill dog smell, but like she rolled around in something dead, in need of an immediate bath. They don't (or didn't) have a policy about spayed/neutered dogs. Every other facility I've gone to has a clear policy of 'no dogs older than 6 months that aren't fixed' are allowed to participate. Not having a policy, and not keeping vet records seems like they're waiting for an issue.

This place has been a godsend to our little Buckie. After a terrible experience with a different trainer, we didn’t know how to help the fear-based barking and aggression our adopted boy exhibited to the outside world. Thankfully, the team at Pet-u-Cation knew just how to help Buckie and us. We love the structure he gets during his time there and love getting to see his progress through posted photos and videos. They’ve built such a supportive community for dogs and their families who are just like us. Our neighbors are even impressed with the progress he is making as they see him out regularly for walks. It’s a bit of a trek for us, but it has been well worth the investment for our family.

We adopted Brink from BARCS in September of 2017. We joined Petucation in February of 2018 after being asked not to return from another company’s basic obedient class. While that experience was pretty embarrassing, I am glad it lead us to Petucation. Brink is a two year old Pit mix who came to us with severe anxiety issues. Behaviors included separation anxiety from anyone (even strangers) leaving him, reactivity towards other animals, being a frustrated greeter, and lack of basic obedient skills. Throughout the past year with On-Site Rehab (OSR) and board and train sessions, Brink has shown improvement in all areas. Savannah and the rest of the team have put in a lot of work with him and it shows. He no longer has accidents in the crate when we leave, as opposed to soiled torn-up blankets. He knows sit, place, and come like a pro!. He even is able to be in a room full of dogs and not put on such a whining or screaming production. We originally thought all of this behavior was due to lack of training and him being so young. However, after Savannah’s evaluation, she realized it was due to anxiety. The best tool Petucation has given us is the ability to understand Brink more. We learned that it may not always be Brink ignoring us, but more of a mental obstacle as well. Also, we got a little training too! If you feel frustrated, hopeless, embarrassed, or need more confidence in handling, definitely give Petucation a chance.

PetUCation is awesome! We take our 2 year old golden retriever there for daycare and he loves it - almost as much as we love when he comes home exhausted! It's not just your dog sitting in crate, going outside every now and then - they really work with him on things like impulse control and obedience, and it's reflected at home and on walks. Savannah, Ally, and the staff seem to really care for the dogs - they're the best!