During the spring and summer there dog trainer they had she was good. I know she was on vacation for 2 weeks in June as I read a comment that she didn’t show up she was on vacation in June for 2 weeks. She was a kind young lady.

PetSmart Dog Training
Chicopee, Massachusetts
About PetSmart Dog Training
Whether you have a young pup, older dog or a rescue, PetSmart dog training classes can help them learn how to behave appropriately at home and on-the-go. Our Accredited Pet Trainers teach fun & effective group & private classes through positive reinforcement
Training & services
How training happens
- Private training
Program details
Dog age
- Puppies
Program details
- Senior dogs
Program details
Training approach
- Positive reinforcement
Program details
Confirm current programs and availability directly.
Customer reviews
Google listingThey are always very accommodating in my dog seems to love going there.
Always find what I need. Convenient location!
Our trainer was late for the first class. She did not show up for the second and fourth classes. Each time she didn't show, a store employee had to come to the training area to notify us. Both times, we waited about 30 minutes before they told us they could not reach the trainer.…Read full reviewClose full review
Our trainer was late for the first class. She did not show up for the second and fourth classes. Each time she didn't show, a store employee had to come to the training area to notify us. Both times, we waited about 30 minutes before they told us they could not reach the trainer. The store manager was apologetic and very understanding. She gave us full refunds and could not have been nicer about it. I will go elsewhere for dog training classes. This issue was with the trainer, not the store or the store manager,
Very poor customer service. I will never be going to this store again. My friend ordered his fish and the girl got them for him and then just disappeared into the back room. We waited for a minimum of 15 minutes and nobody came out. I hollerd into the back room twice. No answer. …Read full reviewClose full review
Very poor customer service. I will never be going to this store again. My friend ordered his fish and the girl got them for him and then just disappeared into the back room. We waited for a minimum of 15 minutes and nobody came out. I hollerd into the back room twice. No answer. My buddy went to the front desk and they paged the person twice. No show. Needless to say I was pretty ticked and I will not recommend this place to anyone.
Original customer experiences from the collected Google data. Ratings without comments follow written reviews.