Phillips Command Dogs

I paid for a board-and-train service dog program with the representation that my dog would return fully trained with reliable task performance and appropriate public behavior. That has not been my experience. The dog does not consistently follow basic commands without prompts, does not reliably perform the specific tasks that were discussed, and is not currently suitable for public access based on her behavior. During demonstration, compliance relied on tools rather than independent reliability. I requested video documentation of the completed behaviors and did not receive any. I also did not receive verifiable examples of completed service dogs performing these tasks reliably in real-world settings. To be clear, the issues I’m describing are foundational (basic obedience and task reliability), not handler-specific nuances. I am now pursuing independent evaluation and additional training. If you’re considering this program, ask for clear, unassisted proof of task reliability, real-world public behavior, and named references of past service dogs trained before committing.

Steve taught us and our dog how to give her commands that she will follow. She is now four years old and follows one word commands and is the best dog ever. The dogs owner has to work at it every day to make it work but Steve does a great job with you and your dog. I'd recommend him to anyone who gets a puppy especially if you never had a dog, like us. Libby is the most obedient dog and is a great watch dog. Thanks Steve you're a great trainer.☺