Rompin' Rovers

Had a bad experience a year or so ago here where I picked up my dog and she was covered in urine as were her belongings after a week long stay. Wrote an email asking them to make it right before posting my issues and Chris was kind enough to do so, refunding my money and promising to speak to the staff. Saying they would like another chance. Fast forward to this week, I want to get my dog in some day care and call and I'm told to come in and fill out intake forms, which I do and I'm advised that Armando advised to tell me they are 'full' because of bad reviews I had posted prior. I never posted anything because Chris was professional and made it right. Now it seems like maybe the situation a year ago and the treatment today is how this company does business.

*Highly recommend Rompin’ Rovers!!!! My son’s girlfriend rescued a Papillon 2 years ago, but when they moved in together, he started acting aggressively every time my son would approach her, being an extremely possessive and territorial little guy. Since I live alone, I thought it would be a good idea to bring him home with me. Since then, twice I’ve had male workers come in for different reasons and he charged at their private areas. And he charged at one of my neighbors (male) when visiting. See the pattern? He also demonstrated a bit of aggressiveness towards other dogs in the building. All this probably to history prior being rescued. I started looking for places nearby that offered dog training, even though he was well trained, maybe there was an underlying trauma that might be corrected with training. Finally found a place, called and Armando, the owner and dog trainer, offered to do a free evaluation. That free evaluation was around 2 hrs long! FREE! That was 5 training sessions ago, and he is doing so much better. I did not expect for it to be a quick fix. As Armando mentioned we had to go back to basic training in order to tackle his aggressiveness. I have been leaving him for training sessions and doggie daycare and I could not be more pleased. When I pick him up he’s so happy and so tired and the same time. Armando, Emily and Chris and very welcoming and helpful, as well as very caring. You can tell they are dog lovers! The fees are straight forward. Daycare pricing is very competitive. I want to be brutally honest, at the beginning I thought the training fee was a bit high, but I was desperate. Just a few weeks into his training, after seeing the improvement in such a short time, and how much Armando cares and all the extra time he puts in, totally worth it. He takes time out of his busy schedule to give you an update. And when you pick your fur baby up, he shows you what he worked on that day plus trains with you, so you can follow this at home. The place is extremely clean considering the fact there are so many dogs there. As I said before, I highly recommend this place. I have worked in different fields of customer service for many years, and having said that, I don’t recommend places lightly. They work with your baby, with you, to make sure you get what you paid for. Not only is the customer service outstanding, the way they care for your baby, it does make this place perfect for you and your baby!

Armando really takes his training seriously and genuinely love dogs! He attends world class training programs to master training techniques using dog psychology not brute force :) He especially lives the challenges of rescue dogs and pups The staff is caring and attentive and really seem to enjoy the animals and learning from Armando. My only complaint is the urine smell, some days worse than others, so my baby usually needs a bath before he can come in house. But I imagine that urine is hard to keep up with ..