I purchased a package of three training sessions with Caio. On the day of our scheduled session, he texted me at 4:48 AM to confirm, and I confirmed that I would be there. Then, at 6:48 AM, he canceled, explaining that he had found another job and would no longer be able to provi…Read full reviewClose full review
I purchased a package of three training sessions with Caio. On the day of our scheduled session, he texted me at 4:48 AM to confirm, and I confirmed that I would be there. Then, at 6:48 AM, he canceled, explaining that he had found another job and would no longer be able to provide the training sessions I had already paid for. I immediately requested a refund. He told me I would need to wait 11 days for the refund to be processed. I respected that timeline and waited the full 11 days. Now that the 11 days have passed, I have reached out regarding my refund and am receiving no response. I found this experience disappointing and unprofessional. The prepaid sessions were canceled with only a few hours’ notice, and although a refund was promised within a specific timeframe, I did not receive a response after that timeframe had passed. This lack of communication made it difficult to feel confident in Caio’s business practices. Based on my experience, I would not recommend paying for training sessions with him.
