Requires multiple messages over multiple days to solicit a response. Scheduling accommodations are laughable, at best. Communication is sub-par. Snarky responses. Would have been nice to work with this group based on location, but their reputation appears to be out-dated. Their o…Read full reviewClose full review
Requires multiple messages over multiple days to solicit a response. Scheduling accommodations are laughable, at best. Communication is sub-par. Snarky responses. Would have been nice to work with this group based on location, but their reputation appears to be out-dated. Their operation is clearly struggling and their customer service is severely lacking. Seek other help for your dog training needs. Update to respond to owner: The tone and tenor of your response is indicative of the treatment we received. I am part of a committed relationship and I read all of the written correspondence between you and my partner. I certainly have every right to leave a review of your business, especially as it pertains to your lacking communication and professionalism. Both of my dogs are fully vaccinated, regularly visit the vet, and work with MULTIPLE other trainers, because we are accomplished dog owners, committed to training them to be well behaved members of our community and house hold. I would suggest that you refrain from picking fights with the public in your review comments, not a good look. Strive to do better with your next potential client. Your snarky behavior and the tone of this response confirmed my suspicions about the culture that you have at your business.... a toxic one. I'm changing my review from 2-stars, down to 1-star, for your confrontational approach to customer service.
