They lost my dog overnight, he was injured, and they blamed me. My dog is a highly anxious dog with flight behavior, that the owner of this company assured me they could handle and help with. My dog was with his trainer, when he slipped out of his collar (with a GPS on it) and j…Read full reviewClose full review
They lost my dog overnight, he was injured, and they blamed me. My dog is a highly anxious dog with flight behavior, that the owner of this company assured me they could handle and help with. My dog was with his trainer, when he slipped out of his collar (with a GPS on it) and jumped out of her car. He was missing overnight and I spent the whole night looking for him. After my dog was found, I texted them that I’d found him, and the first thing the owner of this company sent me (before asking if he was okay) was a link to purchase a harness. This was after they told me not to purchase a harness, but just to purchase their training package instead with everything I would need included AND me asking multiple times about said training package. I never received a single thing from them. And he was injured! When I requested they cover the part of his vet bill that his pet insurance doesn’t cover, they blamed ME, saying he was given to them in a faulty collar, and so they wouldn’t pay. My dog has a martingale collar (that he has NEVER slipped out of a single time since I bought it) with a GPS I purchased because of their recommendation. My dog is still recovering from his injuries and has been acting more afraid than he was before. The owner of this company was indifferent about my dog being lost, and even said they had no protocol for finding a lost dog. In short, they don’t care about your pets. Do yourself a favor, and find literally anyone else!
