I paid for 6 classes for my puppy a couple of months ago. The owner contacted me to let me know that the classes would have to be rescheduled due to her mother dying. Of course I had no problem with that and told her I understand. She said she would call me to reschedule the clas…Read full reviewClose full review
I paid for 6 classes for my puppy a couple of months ago. The owner contacted me to let me know that the classes would have to be rescheduled due to her mother dying. Of course I had no problem with that and told her I understand. She said she would call me to reschedule the classes but months later I still have not heard from her. I was not upset about this as I can only imagine how hard it would be to loose my mom however I contacted her multiple times to see when we could get them rescheduled or too see if I could just get a refund so that I could take my puppy somewhere else. We was having a lot of problems with the new puppy and really needed assistance. Still has yet to return my calls or messages. ******Thank you for your response but it has been 5 months since I originally paid for classes. The right thing to do if you are unable to give the classes for 5 months, is to refund the money so that I could take my puppy somewhere else. Not refund it to the bark academy account that was useless becouse you was unable to give the classes. That is not fair or the right thing to do. I would appreciate a refund of my money for the 6 classes that I paid for so that I can take her somewhere else and I will edit my review to reflect this.
