FirstBark
Not recommended if you are looking for professional one. We reached out to Jennifer because we wanted to get our adopted dog the private training sessions before bringing him into the canine group classes(which he did really well and graduated becoming loved by the trainer), our…Read full reviewClose full review
Not recommended if you are looking for professional one. We reached out to Jennifer because we wanted to get our adopted dog the private training sessions before bringing him into the canine group classes(which he did really well and graduated becoming loved by the trainer), our dog was really nervous around Jennifer from the start. However we decided to go forward anyway because he did calm down since the second session but never really warm up to her much. With three training sessions in, we decided to try the “Walk and train”, not just “House/Drop-in visit” sessions which is went very poorly right from the start. Our dog is a food motivated dog. Under the circumstances, She poorly decided to give him the high fat and sodium food like pepperoni instead of dog treats, left the harness on, accidentally forgot to turn the fan and AC back on after she turned them off(I couldn't figure it out through the dog camera why did our puppy was pacing around instead of laying down on the floor in the hot day, until I got home), then leaving our dog in the hot house(some friends of mine suggested that we should report it to the town..). It all speak to inexperience. She reached out to re-visit on the next day without us scheduling any sessions, and ended up charging us for it. Another session on the third day in a row was strangely done, instead of “walk and train” she let our dog working on Sniffing mat in our backyard and herself being on the phone most of the time. We had other people come over and being with him before and all went really well, we don’t understand why this happened between them. We reached out to her to discuss about it, and asking for the genuine refund for the rest of the services we do not want to go forward, unpunctual communication..it took her over two and a half days getting back to us blaming it on us not going forward and giving her more times to build up the relationship with the dog. We hit her back trying to clarify the situation but unfortunately she got back with the short responses, “I wish you the best. Thank you, Jennifer”, didn’t even showing any remorse for anything she had done. Two stars for the theoretical training skills, Good luck!