FirstBark
We wish we could give 0 stars. Our 8-month-old dog, Leo, stayed at Top Dog from July 14–28 for boarding and training. We requested training in recall, no jumping, handling distractions, and basic commands in Polish—something we were told they could do but they never used the com…Read full reviewClose full review
We wish we could give 0 stars. Our 8-month-old dog, Leo, stayed at Top Dog from July 14–28 for boarding and training. We requested training in recall, no jumping, handling distractions, and basic commands in Polish—something we were told they could do but they never used the commands. While there, Leo got a gash on his nose they didn’t tell us about, came home dirty, dehydrated, with bald spots, a rash, and later tested positive for Giardia. We had to disinfect our entire home and yard, and his health issues even caused me to get injured on a walk. Owner Shawn ignored calls, skipped scheduled training sessions, and failed to follow through despite promising to finish Leo’s training. We also learned they use the same leash on all dogs without disinfecting it. The only positive was trainer Jeremy, who was great with Leo. But overall, this was an unsafe, stressful, and disappointing experience. If you love your dog, look elsewhere.