White Mountain College for Pets and Boarding Lodge

My fiancé and I are so thankful that we found White Mountain College for Pets! As most everyone we know knows, Beau is the most hyper pup I have ever had, and he has really bad separation anxiety. We knew when we started our internship for our counseling program that he could not stay home alone. White Mountain College for Pets not only gave us peace of mind, but also Beau. I have seen Beau go from timid and hiding behind our legs, to happy go lucky when heading into his day camp. He's been working on so much and I have noticed he a little better at sharing toys with his dog neighbor Ellie, he is calmer throughout the day, and he is more attentive. Now, don't get me wrong, Beau has always been attentive, but I think from what he has been working on in day camp, he is just listening a little bit better at home because he is an overall calmer little guy. Beau also loves that he gets to hang with his people friends all day and that he always gets sent home with a treat or two. He has practiced socialization with other pups (a big help!), scent training, and one day he even got a little doggy massage! Long story short, if you're looking for a place for you dog to go during the day, pick here - and enroll them in day camp, it has been so great for Beau Beau! :)

Our recently adopted dog was struggling and needed help from a local trainer. We heard about White Mountain College (WMC) from friends and decided to take the dog for a day-long evaluation. The morning drop-off was uneventful. I received a call at 3:30PM from a staffer who said the dog needed a 3-week live-in course (costing over $3,000) and maybe even the 5-week course (costing over $5,000). This without any written evaluation, discussion of specific behavior issues that would be addressed, or defined goals. So I started asking for specific goals and examples to see if they'd really evaluated the dog or just decided I was a good source of income. It was like pulling teeth. The staffer was surprised by my questions and stumbled for a few minutes until she abruptly put me on hold to speak with Mike the WMC owner. I was on hold 5 minutes. The staffer returned to say we were not a good match and to pick up the dog immediately so I could speak with Mike in-person. At the pickup 15 minutes later my dog was loose and wildly running around their office and lobby area. I was eventually handed a bag with the leash and ecollar. My partner was a dog breeder and came with me. He was outraged by what he saw and heard. Mike refused to provide a written evaluation or specifics on the full day of observation ("that's not how we do it"). We were not satisfied. He eventually offered to refund all fees. We have worked with several top trainers in the region (MA and NH) and Mike is much below their standard. Unprofessional and arrogant are the words I'd use to describe this experience with Mike of WMC. You decide if you want to deal with his nonsense.