Woof Houze: Rewilded Wellness Center

We used Woof House in 2024 for my new dog that I got from the shelter. I needed help with her reactivity to men and help with her walking because she growls and jumps at other dogs. We paid $2,000+ for them to teach her things she already knew. I never got help with anything I was looking help for. The last day of training I still felt very unsure of her around other dogs and men. I spoke to this to the trainer every time and they just kept repeating to do the same things she already knew to do. We worked on it one time in class and all the other classes we basically just kept repeating the same things we learned the previous class. We got no help and it was honestly such a waste of money. I expected to have more help with the amount of money I was investing to feel more comfortable to have a new dog from the shelter around new dogs and people.

My 30lb chow chow pit mix has had a rough history with nail trims. Our original groomer did her nails for a while, before saying that my dog was too much and I should just "walk her on pavement." There were a few other experience, before we let our vet try doing her nails with having her on multiple sedatives. Her nails got trimmed, but I hated giving her the meds and I knew she didn't like it either. Thankfully I found Woof Houze and Gabby shortly after that. We've been working with Gabby for 7 weeks now. She's been so kind and patient, while working to build trust with my dog. The lodge visits have been essential, as it's allowed my dog time to become familiar with Gabby, the other trainers, and the environment. After the first couple of visits, my dog was always so excited to see Gabby and always looked absolutely happy when I picked her up. This week she allowed Gabby to do a full nail trim! It feels like such a relief to have had the support of Woof Houze in working with her in a force free and sedative free approach. I also am certain that my dog loves the half-day lodge experience where she gets to do enrichment activities, play with other dogs, and snuggle with Gabby and Andre. My dog is slow to warm up to new dogs, but they did great at introducing her to the other dogs and giving her quiet areas she could go to when she didn't want to be around the other dogs at the beginning. I really trust that they are paying attention to her body language and keeping her best interest in mind. Adia has also been so supportive. She was patient and answered all of my questions upfront. She's helped me learn the system that is used to book appointments. One week I had a scheduling hiccup, but we were able to work through it. The quality of the communication received from Adia and her team is far beyond what you'd receive at a more run of the mill grooming or training facility.

I booked an appointment to hopefully get my dog fitted/used to a muzzle. I received a confirmation email and a receipt. I was then contacted a week later (3 days before the appt) via text to say I hadn’t filled out the necessary form which I have still never seen. I responded via text and email to say I couldn’t find the form. I was told they would need to cancel my appt but I could go back in and re-book at no charge. I’m not sure why I couldn’t just be sent the form at this point. By then my appt had been given to someone else. I live 80 miles away so this is not convenient for me. I was told that I was sent the form and that I missed it and that they tried to reach me multiple times about the form - which they did not, unless they called or texted me multiple times during the few hours of the Verizon outage. I requested a refund and was denied as I did not realize these appointments are non-refundable for some odd reason. I just hope they work better with dogs than they do humans.

Woof Houze is unique and there isn't another canine facility like it in our community. My pups have been going there for over one year, have received training, and go once day weekly for puppy day care. They are not kept in crates, rather, they get to run around and play with their friends and be puppies. Yes, they really do have friends there and are always very excited to get through the door in the am for the next experiences that await them. I know my pups are well cared for and are in a safe environment. They also live the staff. It is like having kids Beck in elementary school again as there is a schedule, they get reinforced training, treats, meals, and can even participate in extra curricular activities. It is a fear-free environment.