Your Dog Trainer

I called this place for information, they had me on hold for more than 15 minutes. I hung up and called back. Person speaking took my information and said they would call me back. I waited for call back. No luck! I called back next day, spoke to a different lady, once again, taking my information and promising to call me back. I received no call back so I called again. This person said, I can take your dog but not your cat. I said that is fine. She suddenly said, please hold! We get disconnected! I call back and get a Male. His remarks are: yes, we no longer take cats but you are booked for your dog. I said ok, I will just bring my dog. He asks me, what kind of dog is it? I said, it's a Pitbull. He quickly dismisses me by saying: you know your dog is too big, we are overcrowded and I am so sorry. I am in pure shock! How unprofessional my experience with customer care! If this is how you treat people. How well would my dog be cared for at your place of business? Shame on you!