Our experience was in 2021, but I’ve thought about leaving this review every time there is a thunderstorm. We did our due diligence. We read reviews, we felt comfortable with our decision, and left our golden retriever there for training. While he was there, I had to reach out f…Read full reviewClose full review
Our experience was in 2021, but I’ve thought about leaving this review every time there is a thunderstorm. We did our due diligence. We read reviews, we felt comfortable with our decision, and left our golden retriever there for training. While he was there, I had to reach out for and request videos as I had an uneasy feeling the day I dropped him off. When we picked him up, I immediately knew something was off. He was shedding an alarming amount—hair was literally falling off of him in a way we had never seen before and have never seen since, which made us feel he had been under significant stress. More concerning, when we arrived, he was outside in a kennel. I had not understood that this was how he would be housed. To this day, he has extreme anxiety around thunderstorms, rain, and bad weather—something he did not struggle with before his stay and something we have dealt with ever since. I obviously can’t say with certainty what happened while we weren’t there, or that every dog would have the same experience. I can only share what we observed before and after. If I could go back, I would never send our dog there. If you are considering boarding and training here, I would strongly encourage you to ask very specific questions about exactly where and how your dog will be housed, how much time they will spend outside, how weather and storms are handled, and how frequently you will receive meaningful updates. I wish we had known to ask those questions but with such a positive experience at a different place (out of state) with our other golden, I didn’t even fathom this outcome.
