FirstBarkThis place is awesome! Both Tristan and Emily helped me sort out my own problem that I made myself! They are very high on my list for great customer service!
E-Collar Technologies, Inc.
Garrett, Indiana
About E-Collar Technologies, Inc.
E-Collar Technologies has been helping owners train their dogs of all temperaments and obedience levels. Learn more about how our e-collars are made and how you can use them to improve your relationship with your dog! THE #1 DOG TRAINING COLLAR & BARK COLLARS An E-collar is a remote dog training system that usually consists of a wireless remote and a wireless receiver. E-collars allow you to remotely send signals to your dog to help them understand "good behavior" and "bad behavior." The different E-collar models you can select from have functions that allow you to send either a tone, vibration, or a stimulating sensation to the dog.
Training & services
Training goals
- Obedience training
How training happens
- Online or virtual training
Training approach
- E-collar training
Confirm current programs and availability directly.
Questions & answers
From GoogleWhat people have asked about this business.
My ecollar has stopped working. I have loved owning this training device and I really need it. What can you do to help me?
Hi Anne - please provide your phone number and we will get you in touch with a technical support specialist. If you prefer email, please provide your address. Kim Westrick E-Collar Technologies, Inc.
Community answer · E-Collar Technologies, Inc. · 2024-09-21
Do you design/sell products for perimeter control.
Yes, we have underground fencing
Community answer · Desirae Chagoya · 2022-09-21
Once we charge the battery, now long before it will need to be recharged?
Hi Katherine, Of course this number will vary by usage, but I usually tell people to expect between 24 and 48 hours between charges. You might also notice that the collar/receiver discharges faster than the remote. This is due to it getting the brunt of the work. Best, Jon @ E-Collar Technologies
Community answer · Jon Woodruff · 2022-09-21
Public community answers. Authors are not verified as business representatives; details may have changed.
Customer reviews
Google listing4.7
349 Google reviews
Mentioned in reviews
- E collar 98
- Durability 15
- Dog safety 12
- Kind staff 12
- Training collars 9
- Mini educator 8
All 10 topics
- Vibrate setting 5
- Off leash training 3
- Dog rehabilitation 2
- Replacement remote 2
Google review topics, not confirmed services.
Outstanding Customer Support – Amber is a True Gem! I had an issue with my E-Collar on a Saturday morning and sent an email expecting a reply the following week. To my surprise, Amber Lichtsinn from customer service responded within minutes. She personally walked me through ever…Read full reviewClose full review
Outstanding Customer Support – Amber is a True Gem! I had an issue with my E-Collar on a Saturday morning and sent an email expecting a reply the following week. To my surprise, Amber Lichtsinn from customer service responded within minutes. She personally walked me through every step to troubleshoot the issue and quickly determined that the collar was defective. Without hesitation, she arranged for a fast-delivery replacement. Amber was incredibly knowledgeable, kind, and patient her friendly voice and demeanor made it feel like I was talking to someone I’d known for years. It’s rare these days to get such exceptional, human customer service especially from someone based in the U.S. who truly understands how to help. Amber is an absolute asset to E-Collar Technologies, and because of her, I’ll continue recommending this company to others. It’s refreshing to experience this level of care and support. Thank you, Amber! Dr. Troy Williams, PhD Founder & President, Cybersmarts.ai LLC Author, Cybersecurity Engineer, Private Investigator
Disappointed and Frustrated – Poor Reliability and Nonexistent Customer Service We’ve now had two collars stop working, and despite multiple attempts, we can’t get a hold of anyone at the company. When the collars work, they’re great, but unfortunately, that doesn’t last long. …Read full reviewClose full review
Disappointed and Frustrated – Poor Reliability and Nonexistent Customer Service We’ve now had two collars stop working, and despite multiple attempts, we can’t get a hold of anyone at the company. When the collars work, they’re great, but unfortunately, that doesn’t last long. The real issue is the terrible customer service. There’s no follow-up, no help, and no support when the product fails. It’s incredibly frustrating to invest in a training system only to be left completely on your own when something goes wrong. We’re now looking for a more reliable training system with a company that actually stands behind their product and supports their customers. Disappointing experience overall.
This company provides stellar customer service, matching the enduring reliability of their product. Highly recommend!
A great training tool. Excellent quality and durability.
Original customer experiences from the collected Google data. Ratings without comments follow written reviews.