Absolutely livid with this place. If you value your time and prioritize clear communication and respect, stay as far away from this place as possible. At first my experience with them was great until it wasn’t anymore. I wanted to put my dog in boarding for the night, scheduled t…Read full reviewClose full review
Absolutely livid with this place. If you value your time and prioritize clear communication and respect, stay as far away from this place as possible. At first my experience with them was great until it wasn’t anymore. I wanted to put my dog in boarding for the night, scheduled to drop him off Friday and pick him up Saturday. The day i was scheduled to drop him off i go inside and the lady says she can’t take him because they’re overbooked for the weekend. I did not receive a single email informing me that my appointment got denied nor did i get any phone call or text message. I live 45 minutes away from this place and it was 9 in the morning and i needed to head off to work so not only did they make me miss hours i could’ve spent at work but they forced me to drive back home to drop him off and spend another hour heading to work. They wasted my time and all the money i wasted on gas because of their lack of professionalism. If you value and respect your time and your money, don’t come here because this whole event was absolutely ridiculous. Just like how we cater to your time, i expect you to do the same with mine and the fact that you didn’t even bother to inform me at all and made me waste so much money to get here truly upsets me. I will try unleash fido, maybe they’ll actually care and respect their clients.
