PHOENIX DOG TRAINING AND BEHAVIOR CENTER

Very disappointed with our training and overall experience with this company. They required full payment up-front. Despite my concerns, I had seen the positive reviews, and were very upfront beforehand (prior to even paying) with what our dog's issues were and were assured that they had worked with numerous dogs successfully and wouldn't have a problem working with her. However, after paying, it was repeatedly a hassle to schedule (we went weeks at a time without hearing back from them) and then they insisted that our dog needed to be on medication in order to work with her (after only working with her for a few sessions). After taking her to numerous specialists and trying multiple drugs (all pricey and not covered by insurance), she continued to have negative side effects and it was recommended by the specialists to not pursue further medication or training. When we communicated that with the trainers, they simply stated that they did not offer refunds and that we should figure out the medication issue and resume training at a later date.

Jordan has been a god sent. I uprooted my puppy from SC to AZ when my husband deployed. She regressed immensely and became dog aggressive to boot. I was overwhelmed and felt like a dog mom failure for putting her through this. It’s been four months and my girl is still this wild crazy lab, but she’s seen so much positive improvements since we started training. She’s listening, obedient, her anxiety has decreased, and we were able to walk the park this week. Jordan’s been amazing and responsive with all my questions when I’m at home and training. I cannot wait to see where Sesi is at in another 3 months.

During our first meeting with Will and Jordan we were very impressed with how attentively they listened to our concerns and issues. After our first meeting we felt confident that the goals we set for our dogs would be achieved. Our dogs have exponentially exceeded our expectations. The knowledge and tools that Jordan provided have not only made us better pet owners but we now have a much deeper understanding of animals and their behaviors. The training REALLY works! But you have to own the tasks, take the time, and put the work in (we know it's easier said than done!). Occasionally when things didn't come together, Jordan and Will always took took the time to formulate a new and successful plan. Jordan always had time to listen, was always present, and never made our training sessions feel rushed. Had we only known Will and Jordan a couple of years ago, we would not have lost a precious young dog. We have worked (unsuccessfully) with other trainers and have never met a more caring, compassionate, understanding, and effective trainer as Jordan. Highly recommend Phoenix Dog Training. Can't say enough good things...as you can see :)