Don't even bother visiting in person to inquire unless you're ready to be turned away. They don't have admin staff to talk to you in person or answer when trainers are busy. I understand that not everyone can staff full time admin, but the first time interaction was a very unplea…Read full reviewClose full review
Don't even bother visiting in person to inquire unless you're ready to be turned away. They don't have admin staff to talk to you in person or answer when trainers are busy. I understand that not everyone can staff full time admin, but the first time interaction was a very unpleasant one and didn't build my confidence. The door to the main entrance was wide open which suggested a "come on in" mentality. Before I could get both feet in the door, I was told to leave.They lady there was very curt with me and just repeated the accusatory "can i help you..?"- which as a potential client was not a good sign.. She explained she was in a private lesson with a reactive dog and was angry with me. A good way to avoid this would have been just to close the door during this session. Yet I was spoken to like I was to blame for the situation. She told me I'd have to call to get more information. Of course, when I called later there was no one on the line. It was just a very confusing experience overall and a terrible first impression.